The engagement of outsourcing the services to Accretion can be divided into five broad phases of transition and steady state with key activities defined in each phase. Steady state phase primarily involves Accretion Systems owning up the responsibility of providing maintenance and support for the outsourced applications as per agreed service level agreements.
Accretion's transition methodology divides the entire transition into five phases namely:
Transition phase primarily involves the transfer of knowledge from Client’s SMEs to Accretion in the areas of domain, business, functionality and processes. We follow this phased approach combined with realistic checkpoints and milestones to ensure a smooth transition to accept responsibility for running and supporting the outsourced projects for your departments from our global delivery center.